Utterbond X Klaviyo Integration

Klaviyo is a powerful third-party marketing automation platform that integrates seamlessly with Utterbond, allowing you to elevate customer notifications. With Klaviyo, you can easily create transactional emails, run effective win-back campaigns for customers who cancel their subscriptions, and specifically target customers who abandon their initial orders.


Why integrate Utterbond with Klaviyo?

Integrating Utterbond, a powerful subscription management platform, with Klaviyo, a leading email marketing tool, can benefit your business. By connecting these two powerful platforms, you can automate and streamline your communication with your subscribers, ensuring they receive timely and relevant updates about their subscriptions.


Key Features:

  • Segment and target your audience in both flows and campaigns with subscription-specific triggers.
  • Klaviyo enables highly personalized email and SMS campaigns based on customer data.
  • Set up automated email and SMS flows triggered by specific Subscription events with Klaviyo’s powerful automation tools.
  • Segment your audience into targeted groups for more relevant messaging and improved campaign performance.
  • Track the performance of email and SMS campaigns in real time with detailed analytics and reporting features.

Trigger emails for below mentioned subscription actions:

  • Subscriptions Start: Send a welcome email to new subscribers, introducing them to your products or services and setting expectations.
  • Subscriptions Paused: Reach out to subscribers who have paused their subscriptions, encouraging them to reactivate or providing options to better suit their needs.
  • Subscriptions Re-active: Celebrate with subscribers who have reactivated their subscriptions, thanking them for their continued support.
  • Subscriptions Cancelled: Understand why subscribers have decided to cancel and offer incentives or alternatives to retain them.
  • Subscriptions Payment Skipped: Gently remind subscribers of their upcoming payments and provide instructions on how to update their payment information.
  • Subscriptions Payment Success: Acknowledge and appreciate subscribers for their successful payments, reinforcing the value of their subscription.
  • Subscriptions Payment Failed: Reach out to subscribers with failed payments, guiding how to update their payment details and avoid disruptions to their service.
  • Subscriptions Upcoming Charge: Proactively notify subscribers about their upcoming subscription charges, giving them time to prepare or make adjustments if necessary.

How to integrate Klaviyo with Utterbond?

To set up the integration with Utterbond, ensure you have an active Klaviyo account. If not, create one here. Once this step is completed, follow the instructions below:

  • Navigate to Utterbond Subscriptions > Settings > Integrations > Klaviyo

  • Click on "Set up," and enable "Connect".
  • Enter Klaviyo public API key.
  • Enter Klaviyo's private API key and click on “Save”.

Please note: The private API key can be found in Klaviyo -> Account -> Settings -> API Keys Click Here

  • Your integration steps are now complete, and the Utterbond Subscriptions app is connected with Klaviyo.

How to create a Flow in Klaviyo and view metrics

  • Click on Create Flow > Add Name > Select Trigger > All Triggers > Metric > Search Utterbond > Select Event

  • You will see the metrics for Utterbond Subscriptions based on subscription events.

  • Customer subscription details are based on subscription events.

If you need help with this integration please don't hesitate to contact our support team using the in-app chat toggle or by e-mail at support@utterbond.com

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