Utterbond Subscriptions Integration with Gorgias
Integrating Utterbond Subscriptions with Gorgias: A Step-by-Step Guide.
Ensure you've installed both Utterbond Subscriptions and Gorgias in your store before proceeding with the integration steps.
Make sure you have an active Gorgias account. If not, please create it from here.
Open the Utterbond app and go to Settings
- In the Settings, locate and click on Gorgias.
Enable Gorgias Integration
- Checkmark the option for "Activate Gorgias Integration".
- Enter the domain and click on Connect.
Authorize Integration
- After connecting, click on "Authorize Unapproved App" to complete the integration process.
Note: Once authorized, you will be redirected back to the starting page.
Integration steps are complete here. Below are the details you can access in the Gorgias app:
Using the Utterbond Widget
The Utterbond widget should appear when the associated customer in Gorgias has an active subscription. This widget enables brands to manage a customer’s subscription directly from the relevant ticket page in Gorgias. Below is an example of the full widget:
Utterbond Subscriber Info
At the top of the Utterbond widget, you'll find the following relevant subscriber information:
- Subscriber name
- Subscriber email
- Subscriber contact
- Subscriber local time
- Subscriber note (If any added by the subscriber)
Utterbond Subscription Details
Following the subscriber's customer information, you'll find a list of all subscriptions associated with the subscriber, along with their respective details:
- Subscription ID
- Subscription status
- Next billing date
- Currency code
- Subscription created date
- Delivery interval
Widget Customization
You will be directed to a page where you can configure the buttons and information that are displayed:
If you need help with this integration please don't hesitate to contact our support team using the in-app chat toggle or by e-mail at support@utterbond.com.